How does a Home Care Package work?
There are four levels of Home Care Packages to meet a person’s specific care needs, including personal care, support services, transport, clinical care and allied health services. The four levels of a Home Care Packages include:
Services for basic care are suited for those who require short term help at home, for example after a setback (e.g. a fall). Clients on level one where HCP budget is fully allocated can access additional episodic or short term Allied health, Therapy or Nursing services. They can also access additional planned respite services, as well as additional CHSP services on an emergency or short term basis.
Services for low-level home care are suited for those who require regular assistance and support at home. Regular support services are available across social, physical, medical, psychological as well as low level complex vulnerabilities.
Services for intermediate-care are suited for those who require frequent assistance and support at home. Frequent support services are available across social, physical, medical, psychological as well as moderate level complex vulnerabilities.
Services for high-level care are suited for those who require full-term assistance and support at home. Full-term support services are available across social, physical, medical, psychological as well as high level complex vulnerabilities.
Calculate the perfect Home Care Package for you
Want to know how much your home care package may cost? Choose the level of care you require and the services you need, and we’ll give you an upfront cost estimate.
Health promotion to injury prevention, and rehabilitation by means of massage, heat treatment and exercise.
Aids to enable people to participate in the activities of everyday life.
Treatment, prevention and management of diseases, defects and injuries of the foot, ankle and lower limb.
A plan of physical activities designed and prescribed for specific therapeutic goals to assist in the restoration of physical function.
Massage therapy involves a trained therapist manipulating the body’s soft tissues to improve health and wellbeing.
Treatment to assist people who may have barriers in their communication skills or difficulty with swallowing solid foods.
Clinical care services that provide assistance in the repair of physical damage to the body’s skin or mucous membrane.
Assistance with administering your prescribed medication, safely and effectively.
Assistance with catheter management, including monitoring urine output, and cleaning or replacing catheter equipment.
Provide assistance to manage your diabetes including training, monitoring and identifying the warning signs.
Assistance with enteral feeding, when normal food consumption via the mouth is not possible.
Providing assistance to you to ensure your floors are cleaned to the hygienic level you require.
Ensuring your wet areas are cleaned appropriately using hot water and cleaning products.
Providing assistance to ensure your bathroom and toilet areas are cleaned to the hygienic standard you require.
Using cleaning products to clean the inside of your windows and remove any dust and markings on glass.
This may include assistance with washing, drying, ironing and changing bed linen.
Assistance with food shopping, preparing meals, cooking meals and feeding if required.
Repairs to your home
We can assist with general home repairs and maintenance such as fixing taps, oiling door jambs and repairing holes in walls.
Assistance with weeding, pruning, edging, mowing and the removal of rubbish.
The installation of handrails may provide assistance for you to move around your home safely.
The installation of ramps may assist with areas normally required to climb steps, particularly for those who are unsteady on their feet or use a mobility aid.
Providing assistance to change your lightbulbs in a safe manner.
We can assist with grooming including hair, makeup, dressing and shaving.
We can provide assistance with your hygiene needs, including bathing and showering.
Assistance is available to ensure you are able to access a toilet as required, including hoists and toilet aids.
Hydration techniques and diet, including the use of topical creams for moisturising.
Mobility & Dexterity
Assistance with mobility & dexterity aids, including hoists and other strategies such as therapy and exercise.
We can provide companionship to you either in a one on one or group setting – the choice is yours.
Accessing Support Groups
Access to the support groups you have interest in, including the provision of transport and companionship to attend.
Regardless of your hobbies and passions, we will ensure you have the ability to access these.
We will ensure your spiritual needs are met by providing access to participate in any manner you choose.
We will provide dementia related support to you and your loved ones, including respite as required.
We have access to qualified and professional interpreter services that are available to you as required.
Assistance is available to help you source an appropriate counsellor and gain access to the counsellor through transport and accompanied options.
We are able to provide the necessary care to you in your home, regardless of what stage of life you are in.
Make an enquiry about Home Care Packages?
How can I access services with Be?
Recognising you need a little help and reaching out for it can be daunting. We simplify the requirements and bring the opportunities to you, making the whole process a lot easier.
To access our aged care and community care services, you will need to be registered and assessed by the Australian Government’s centralised contact centre known as My Aged Care. If you are not currently registered, we can help you through this process. Call Be today on 1300 761 011 to speak to one of our friendly staff, or visit our Frequently Asked Questions to learn more.
- Recognise you need assistance
- Register with My Aged Care with the help of our friendly staff
- Join the Be family and find the right kind of assistance to suit your needs
Don't take our word for it
See the difference we have made
"We heard many good things about Be Home Care services before signing up. We are so glad to be a part of the Be family."Read the full story
Valma & John
Home Care clients
"Be staff are marvellous. The Home Care team visiting me and the drivers are so wonderful. "Read the full story
Home Care Client
"Be have made such a difference to our lives. Without Be, Bob would be in a nursing home or in care. Because I just couldn’t do it without Be."Read the full story
Home Care package client