How do I change providers?
Call My Aged Care on 1800 200 422 to re-activate your referral code. You will need this referral code to give to your new provider before you can start receiving their services. Check your Home Care Agreement so you know of any conditions such as notice periods and exit amounts that may apply.
For your own peace of mind and to minimise any interruption to your services, transfer your Package to Be today, we can take care of the whole process at no cost to you.